Shipping Policy

At Shajar, we are committed to delivering our products safely and on time, while maintaining the quality and freshness of every order.

Shipping Locations

We currently ship across India. All orders are processed and dispatched from our facility in Hyderabad, Telangana.

Order Processing Time

  • Orders are usually processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Remote or rural areas may take slightly longer due to courier availability.

Shipping Charges

  • Shipping charges, if applicable, will be clearly mentioned at checkout before payment.

  • Any free shipping offers will be mentioned on the website or during promotions.

Packaging

All products are carefully packed in secure, food-safe packaging to ensure they reach you in good condition without loss of freshness, aroma, or quality.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email, allowing you to monitor the delivery status.

Delays

While we strive to meet delivery timelines, delays may occur due to factors beyond our control such as weather conditions, courier delays, or unforeseen circumstances. We appreciate your patience in such cases.

Damaged or Incorrect Orders

If you receive a damaged product or an incorrect item:

  • Please contact us within 48 hours of delivery

  • Share clear images of the product and packaging
    We will review the issue and arrange a replacement or resolution as per our policy.

Contact Information

For any shipping-related questions, feel free to reach out to us:

Address: Jahangirabad, Bandlaguda, Chandrayangutta
Phone: +91-6309265707
Email: shajar.natural123@gmail.com